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State of public ICT procurement in Finland

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State of public ICT procurement in Finland

In this master’s thesis, the aim is to examine what is the state of Finnish ICT procurement in 2022. The research question is examined through EA and tendering. The Scopus database is the source for the ICT procurement and EA literature findings. The research method is qualitative with semi-structured interviews and a grounded theory approach. Five public agencies and seven interviewees participated in the study. Four-stage EA maturity theory helps to categorize the characteristics of the public agencies and examine their agility in the market. As a result of this master’s thesis, the implication to practice is to establish decentralized project management practices in public agencies and aim to sum up the software lifespan needs in one tender whenever sensible. Furthermore, interviews result in findings where public procurement practices are standardized; EA maturity evolution increases agility in the public agency; different interpretations on Act on Public Procurement and Concession Contracts (2016) lead to overcareful practices in vendor selection, and finally, it may cause unnecessary vendor changes. In future work, leadership, project management practices, vendor relationships, and the post-tender phase in public agencies need closer examination.

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