An overview of emotion theory : incorporating the concept of emotion into service quality research
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An overview of emotion theory : incorporating the concept of emotion into service quality research
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| Physical Description |
34, [2] sivua : kuvitettu ; 30 cm |
|---|---|
| Language |
English |
| Language of Original Work |
English |
| Publisher |
Helsingfors :
Svenska handelshögskolan,
1998.
|
| Series | Meddelanden från Svenska handelshögskolan, ISSN 0357-4598; 367. |
| Classification | |
| Subjects | |
| Additional Information | Maria Bergenwall |
| ISBN |
951-555-558-2 nidottu |
| Get full text | |