Service management and marketing : customer management in service competition
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Service management and marketing : customer management in service competition
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| Other Titles |
Customer management in service competition |
|---|---|
| Physical Description |
483 sivua : kuvitettu |
| Language |
English |
| Item Description |
Lisäpainokset: Repr. 2007. - Repr. 2010. |
| Publisher |
Chichester :
Wiley,
cop. 2007.
|
| Classification | |
| Subjects | |
| Additional Information | Christian Grönroos |
| Bibliography |
Includes bibliographical references and index. |
| ISBN |
978-0-470-02862-9 nidottu |
| Get full text | |